ILM Level 3 Certificate In Coaching

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The ILM Level 3 Programme in Coaching offer a professional introduction to coaching for team leaders and first line managers and for those who have a coaching role. This qualification will give team leaders and managers the opportunity to move into a role as a coach in their workplace.

It will also help managers and team leaders gain a detailed understanding of good practice in workplace coaching, the knowledge and skills required to plan and organise a programme of coaching and the opportunity to put this into practice whilst receiving full tutor support and supervision.

This qualification is ideal for managers seeking to gain skills, knowledge and confidence to coach and mentor people as part of their normal role. It will introduce you to what coaches and mentors do, the processes they follow and the qualities and abilities you need to be effective in these roles. It’s also the ideal starting point for a career in coaching and mentoring. On completion of this qualification, you will have gained the skills and knowledge required to develop yourself and others and become secure in your ability to be an effective coach and improve performance in your workplace.  The UK College of Personal Development is an Award-Winning ILM Approved Centre.

What are the benefits? Throughout the programme we aim to:

1) Enable you to assess your own ability to use interpersonal communication skills to give effective feedback to learners.

2) Enable you to use and evaluate a range of learning resources to support monitor and record safe and effective coaching.

3) Enable you to plan, organise, undertake, monitor and review your own coaching performance.

You should develop understanding and competence in coaching skills, including the role, responsibilities, behaviours and characteristics of the workplace coach. It will also crucially help your understanding of the importance of contracting, ethical coaching, recording and monitoring coaching.

You will gain an understanding of the barriers to effective coaching and the strategies to overcome them.  Integral to this is the development of key tools for assessing, analysing and developing your coaching abilities to improve your performance.  Finally, you will undertake supervised coaching in the workplace for at least 36 hours.

How is it structured? The ILM Level 3 Coaching certificate is a concise qualification made up of three mandatory units which introduce the key aspects of coaching (in the workplace). In the first unit, ‘Understanding good practice in workplace coaching’, the role of the workplace coach is explored. Here participants assess their own ability to use a variety of interpersonal communication skills when giving effective feedback to learners.

In ‘Undertaking an Extended Period of Coaching in the Workplace’ participants look at the range and value of different learning resources to support safe and effective coaching, alongside practical skills in how to monitor and record learner progress. In the final unit, participants reflect on their own workplace coaching performance, plan for the future and create a personal development plan.

What do I get? A highly interactive course with ongoing tutorial support as well as session supervision from our expert and highly experienced faculty. Online Learning Platform Training Manual (downloadable) and on successful completion of the course, an ILM Level 3 Certificate.

The 3 key units will enable you to explore and develop your skill, confidence and ability as a coach working in any organisation.

  1. Unit: 8577-300: Understanding good practice in workplace coaching
  2. Unit: 8577-302: Undertaking an extended period of coaching in the workplace
  3. Unit: 8577-303: Reflecting on workplace coaching skills

What are the key learning outcomes? 

  • Communication Skills
  • Core Coaching Competencies
  • Contracting and the Coaching Relationship
  • Recording Keeping & Confidentiality
  • Ethics & Trust
  • The Role of the Work Place Coach
  • How to Use Coaching Questions
  • Explore Coaching Models
  • SWOT Analysis in Coaching
  • Developing Reflective Practice
  • And so much more
  • Your personal Tutor will guide and support you throughout the entire course
  • Powerful online training material and practical workbooks included.

Coaching Supervision

The UK College of Personal Development is committed to sustaining and advancing the very best coaching practice. Our aim as a professional training organisation is to fully support all our students that are completing our range of accredited coach training programmes.  As set out by the professional body, supervision is regarded as essential for all developing and practising professional coaches.

What is Coaching Supervision?

Coaching supervision is a formal and protected time for facilitating in-depth reflection for coaches to discuss their work with someone who is experienced as a Coach.

Supervision offers a confidential framework within a collaborative working relationship in which the practice, tasks, process and challenges of the development of the coach and the actual coaching work can be explored.

The primary aim of supervision is to enable the coach to gain in ethical competency, confidence and creativity so as to ensure the best possible service to the coaching client. Supervision is not a ‘policing’ role, but rather a trusting and collegiate professional relationship.

These sessions will be held at regular intervals so no matter where you are in your studies, there will be opportunities for you to join the sessions.  Once you will be included in the supervision event invitations.

The good news is that the process of support and development for our students will not end when they qualify and leave the training programme, we will continue to offer additional opportunities for professional CPD and Supervision, both with the group or one to one to all via our new Professional Support Service programme.

Technical Requirements:

  • You will need a PC with a broadband internet connection.
  • An active e-mail account
  • Speakers connected to your PC (or headphones)
  • Web Browser

We strongly suggest you use the Chrome Web Browser as we have had some difficulties with MS Explorer running all of the features of the online platform, if you have any questions about this please feel free to contact the office. You can download the Chrome Web Browser by clicking here.



Reflecting on workplace coaching skills

Author: UKCPD TeamComplexity: Standard

This unite covers your overall reflective summary of the coaching activity including: What personal strengths and weaknesses as a coach were demonstrated? A general reflection on the process, own performance…